RIGHT OF WITHDRAWAL | Coraline Lab Skip to main content


If the customer is not satisfied with the order, he can exercise the right of withdrawal within 14 days from the date of delivery of the products (the days will begin to be calculated based on the proof of delivery).


The goods must be returned intact, together with the original packaging including any accessories, labels, tags, tags, seals etc. and possibly used for the time strictly necessary to establish and verify its nature, characteristics and size, according to normal diligence, without there being any signs of wear or dirt. The Coraline Lab ™ package, if present, should not be used as an outer package for shipping.


The right of withdrawal may apply to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product (including the accessory equipment: labels, tags, tags, seals, etc.), it cannot also be exercised in the event that the Products have been tailor-made or personalized.






The Customer must write the return request by contacting us through the page Stay in Touch and write each reference in detail of your order specifying the reason, and wait for the authorization email. Once the return authorization email has been received, the Customer must send the products by courier, together with the withdrawal form IT | EN completed at:



Via Cavedole Nr. 19

41126 Modena (MO)



All return shipping costs are charged to the customer, as well as the choice of the courier (carrier). The shipment of products, up to the certificate of receipt by Coraline Lab ™, is under the complete responsibility of the Customer. Therefore, in case of damage to the products during transport, Coraline Lab ™ will notify the Customer, so as to allow him to promptly file a complaint against the courier and obtain the relative reimbursement; The product will then be made available to the Customer, simultaneously canceling the request for withdrawal or indicating to the Customer the decrease in value of the asset and the related refund.


Coraline Lab ™ will not be liable in any way for damage, theft or loss occurring during or in any case depending on the return shipment.


After the return of the products, Coraline Lab ™ will carry out the necessary checks regarding their compliance with the conditions and terms indicated in this document and if the checks are not concluded positively, it will communicate to the Customer, via e-mail, the found existence of a decrease in the value of the returned products, resulting from non-compliance with the aforementioned conditions.


At the same time Coraline Lab ™ will communicate the amount that will be deducted from the reimbursement, without prejudice to the possibility, alternatively, for the Customer to recover, at his own expense, the products in the state in which they were returned to Coraline Lab ™.






Each activity will be notified to the Customer by email. It should be noted that Coraline Lab ™ does not allow exchanges of goods, but reimburses the entire amount paid for the returned items.


PHILIP ISLAND will refund the Customer the full amount paid within 14 (Fourteen) days from the date of receipt of the return on the basis of the payment method used by the Customer to complete the purchase. The refund includes the cost of the product (s) and also the standard shipping costs that the consumer originally incurred for delivery. However, shipping costs incurred by the Customer are excluded, if the withdrawal is exercised after the shipment of the product by Coraline Lab ™.


In case of forfeiture of the right of withdrawal for any reason, Coraline Lab ™ will return the purchased product to the sender, charging the shipping costs to the sender and, if already reimbursed, the price of the product.


We have made every effort to display the colors of our products appearing on www.coralinelab.com as accurately as possible; however as computer monitors, tablets and mobile devices vary, we cannot guarantee that the display of color from one monitor to another is completely accurate.

All images are inserted for illustrative purposes. The products are subject to changes.


For more information on the terms of return, the Customer is invited to consult the section Conditions of Sale present in the Legal Area of the Site.